Sandy Rogers

Sandy Rogers

Sandy Rogers is one of the most prolific minds on the topic of customer loyalty. He changes the way organizations view the topic and helps orient companies toward winning loyal customers for life. Rogers has extensive experience in marketing, business development, and brand management, having worked at Procter & Gamble, Apple, and Enterprise Rent-a-Car. He earned his MBA from Harvard University and his BA from Duke University.


Videos by Sandy Rogers (requires a subscription)

A Simple Team Exercise for Continuous Improvement

Earn Loyalty in Any Relationship with Empathy

Earn Loyalty in Any Relationship with Generosity

Earn Loyalty in Any Relationship with Responsibility

Empowering the Front Line to Solve Customer Issues

How to Increase Customer Loyalty

How to Solve a Customer Issue