Sandy Rogers
Sandy Rogers is one of the most prolific minds on the topic of customer loyalty. He changes the way organizations view the topic and helps orient companies toward winning loyal customers for life. Rogers has extensive experience in marketing, business development, and brand management, having worked at Procter & Gamble, Apple, and Enterprise Rent-a-Car. He earned his MBA from Harvard University and his BA from Duke University.
Videos by Sandy Rogers (requires a subscription)
A Simple Team Exercise for Continuous Improvement
Earn Loyalty in Any Relationship with Empathy
Earn Loyalty in Any Relationship with Generosity
Earn Loyalty in Any Relationship with Responsibility
Empowering the Front Line to Solve Customer Issues